Policies

Check-in and Check-out

Check-in time is 3 p.m. and check-out time is 11 a.m. Early check-in or check-out is possible only with prior approval.

You will receive a message via Airbnb the day of your arrival with check in code and information, directions need to be obtained prior to this being sent.


Location

Our one bedroom cabin is located in Tazewell, VA the Thompson Valley area on Rt. 16 South, 1.3 miles south of Rt. 16 and Rt. 604 Intersection at 148 Macky Lane, Tazewell, VA 24651. We can be found via Google Maps at Foxtail Orchards Cabins and Campgrounds, LLC


Smoking

There is absolutely NO SMOKING inside or directly outside our cabin.


Pets

There are NO PETS allowed at any of our lodges or cabins.

If we find that you have brought a pet to our properties, you will be charged the $100 damage waiver.


Damages

  Airbnb holds a $100 security deposit that is NOT deducted provided the following:

No damage is done to the home or its contents, beyond normal wear and tear.

All trash and refuse is placed within the dumpster.

All doors and windows of the home are left locked.

No linens are lost or damaged.

Any charges accrued during the stay are paid prior to departure.

Check in and check out times have been honored.

The guests are not evicted by the owner, representative of the owner, local law enforcement, or the resort management.


Departure

Check-out is 11 a.m. Prior to your departure, we would appreciate the following checklist be completed:

Place all used bed sheets and towels in the bathtub.

Return all furniture and accessories to their original locations

Gather all trash and place in the  trash can outside.

Set thermostat to 78 degrees in the warmer weather or to 65 degrees in the cooler weather.

Ensure that all doors and windows are locked.


Payment

Your payment is deducted from your account the day of your check-in in full.


Cancellations

A full refund will be given if you cancel within 5 days of your scheduled arrival. If guests cancels less than 5 days in advance, the first night is non-refundable but 50% of the accommodation fees for remaining nights will be refunded.


Weather and other Circumstances

At Foxtail Orchards Cabins and Campgrounds, LLC we strive to make your stay as pleasant as possible, but cannot control or be responsible for the weather or any other unforeseen circumstance that may affect your stay. Should this be of concern, then we recommend that you consider vacation insurance.


Additional Terms

Foxtail Orchards Cabins and Campgrounds, LLC unilaterally and at its sole discretion reserves the right to change or cancel the reservation for any reason with refunds made accordingly, in the event this property becomes unavailable for rent. Foxtail Orchards Cabins and Campgrounds, LLC agrees to use best efforts to secure an equivalent rental property. If this is not possible, Foxtail Orchards Cabins and Campgrounds, LLC reserves the right to cancel this reservation and return all monies to Guest(s).

Guest Agrees to allow Foxtail Orchards Cabins and Campgrounds, LLC and/or assignee's the right to enter due to the following: a) To make necessary or agreed repairs. b) To supply services agreed upon. c) In case of an emergency, we reserve the right to enter at anytime for the purpose of safe keeping or prevention of further damage.

GUESTS FOR THEMSELVES AND THEIR RESPECTIVE HEIRS, PERSONAL REPRESENTATIVES, SUCCESSORS AND ASSIGNS, HEREBY RELEASE FOXTAIL ORCHARDS CABINS AND CAMPGROUNDS, LLC AND THEIR RESPECTIVE DIRECTORS, THE OWNER OF THE PROPERTY, OFFICERS, AGENTS, EMPLOYEES, SURETIES, INSURERS, INDEMNITY, ATTORNEYS, SUCCESSORS AND ASSIGNS FROM ALL CLAIMS, DEMANDS, OR CAUSE OR THING WHATSOEVER RESULTING FROM OR IN CONNECTION WITH THE PROPERTY OF THIS RENTAL CONTRACT, INCLUDING WITHOUT LIMITATION ANY CLAIM, DEMAND OR CAUSE OF ACTION FOR PERSONAL INJURY OR DEATH AND ANY AND ALL LOSS, LIABILITY, COST AND EXPENSE RESULTING FROM ANY CLAIM, DEMAND, SUIT OR CAUSE OF ACTION WHICH MAY BE ASSERTED.

Changes to the terms of service

Provider reserves the right to revise its policies at any time without notice.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call or text us at 434-390-9594 or send us an email at foxtailorchards.com.